Support

Sverigekoll help

What does the app contain?

Thirteen chapters of reading and 600 questions, all based on UHR's official study material Sverige i fokus. Every question has an explanation, and every answer option says why it is right or wrong. Reading and questions are available in Swedish and English.

What can I use for free?

Chapter one and a limited set of questions are free, so you can see how the app works before paying.

What does the purchase unlock?

One payment of 99 kr unlocks all 13 chapters, all 600 questions and unlimited practice exams, for as long as you use the app. There is no subscription.

How do I restore a purchase?

Open the Me tab and choose Restore purchases. Use the same Apple Account that made the original purchase. This is what you need after getting a new phone or reinstalling the app.

The purchase button did nothing

Opening Apple's payment sheet needs a network connection and can take a few seconds. The button shows Processing while it waits. If it fails, check your connection and that you are signed in to an Apple Account, then try again.

How do I switch language?

Use the globe button on the Home or Me screen. If a translation is missing, Swedish is shown. The exam itself is always in Swedish, because the real test is.

I found an error in a question

Open the Me tab and choose Report a problem, or email us directly. Please write which question it was and what you think is wrong. Corrections are shipped in a later update.

Is this the official test?

No. Sverigekoll is an independent study app. It is not affiliated with UHR or Migrationsverket. It builds on UHR's publicly available study material to help you prepare.

Refunds

Purchases are handled by Apple. Request a refund at reportaproblem.apple.com using the Apple Account that made the purchase.

Contact support

Email cloudrise.support@gmail.com. Include your iPhone model, your iOS version, the app version and a short description of the problem.